![]() ![]() Department of Transportation recently debuted an airline customer service dashboard describing what airlines offer passengers when flights are disrupted, as well as links to the airlines' customer service policies. Check out this new airline customer service dashboard ![]() ![]() It allows people to view current and upcoming arriving and departing flights, plus the number of canceled flights in the last 24 hours.įlightAware can be a useful resource for fliers because it tracks flights' general on-time performance and assesses how weather and other factors affect travel in real time. While checking your airline for the status of your flight is recommended, another helpful resource for flight information is the website FlightAware. What we know Monitor FlightAware for delays and cancellations nationwide It beats hustling to an airline customer service desk and waiting in a long line with your fellow passengers or calling your airline's 800 number and waiting endlessly to get a customer service representative on the line.Ĭancellations and delays: Southwest under investigation for flight cancellations. If your flight is canceled, you can use the app to quickly search for flight options and rebook yourself. Latest on FAA glitch: Flights delayed at Sky Harbor, other Arizona airports after FAA glitch shuts down travel Download your airline’s app before you travelĮnable notifications so you'll get real-time updates of your flight status. These steps will help you survive the ordeal. It may feel like the end of the world when your flight is delayed or canceled, but fear not. Travelers must especially be cautious during peak travel periods when airports deal with heavier than normal passenger traffic and may be more prone to unpredictable weather. While not every air travel experience is a horror story, travelers must be prepared if a mass disruption - such as the Federal Aviation Administration computer glitch that disrupted airline traffic nationwide this week or the Southwest Airlines meltdown over the December holidays - delays or cancels their flight. Your flight was canceled or you're facing a lengthy delay. You finally weathered through the labyrinthine airport grounds and the masses of fellow travelers who, like you, are either starting or ending a long-distance adventure. View Gallery: Holiday flight cancellations, delays sweep Phoenix Sky Harbor Airport ![]()
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